仕事内容
To deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone and email)
Understand and deliver business strategies and improve customer services through the execution of self-service
Continuously identify work process improvements and communicate to Team Leaders and (or) Manager
仕事の魅力
Upon your joining, we will be providing you our 4 weeks program to prepare you to become a successful Customer Support Specialist. The training will be held in our luxury training room and the language will be both in English and Japanese. After the training finishes we will continuously provide our “Mentorship system” where you can able to receive the support from our senior agents. You are not alone!
POINT02 We offer attractive benefit package!-Great work-life balance (No OT basically)
-Casual dress code
-Compensation leave (alternative holidays in case employees working in national holidays)
-Agoda employee discount
-Relaxation space where employees can relax and mingle with our global colleagues.
-End of year party! We are young company and we also play HARD!
アピールポイント
We do not evaluate employees with the length of their employed period but with performance fairly.
